Contact us by filling out the form below.

If you have an emergency repair, please do not report it online. Please contact the office during office hours on 0156 270 2917 or speak directly to your Housing Support Officer.

If the emergency repair happens out of office hours or at weekends, please ring our out-of-hours number on 0784 560 5260 and we will ensure it is dealt with as soon as possible.

If the problem is a routine one, please call the office on 0156 270 2917 or speak directly to your Housing Support Officer.

Please fill the form to report a non-emergency repair.

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REPORT A REPAIR

First Name*

Surname*

House/Room number

Street Number*

Postcode*

Email Address*

Telephone number*

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Please tell us where in your home the repair is required*

Tick all boxes that apply:

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Please tell us about repair/s required*

You are required to provide detail so that appropriate action is taken. Please note: we will need to check whether the issue you are reporting is the responsibility of Optimism Housing or whether you are responsible for the repair.

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Please indicate when you are normally at home

Monday-Friday AM

Monday-Friday PM

Other time, such as weekend are not guaranteed.

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We will do everything possible to carry out repairs at a time suitable to you but this may not be possible. Please be prepared to give reasonable access to your home to carry out the stated repair/s work.

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REPORT A REPAIR

Contact us by filling out the form below.

REPORT A REPAIR

Please tell us about repair/s required*

Communicating with you

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